Privacy Policy

Information you give us. When you fill out an inspection request or contact form, call us, or email us, we may collect your first and last name, email address, phone number, company name, property address (street, city, state, and ZIP), and any details you include in your message, such as a description of roof damage or insurance claim information.

Information collected automatically. Like most websites, the Site may automatically collect basic technical information when you visit, including your IP address, browser type, device type, pages viewed, time spent on pages, and the website that referred you. This information is collected through cookies and similar technologies.

Information from project work. If you become a customer, we may collect photos of your property, inspection reports, insurance claim details, adjuster contact information, and payment information needed to complete your project.

We use the information we collect to respond to your inquiries and schedule inspections, prepare estimates, inspection reports, and proposals, perform roofing, restoration, and exterior work, coordinate with your insurance company and adjuster when you ask us to, register manufacturer warranties and issue our workmanship warranty, send project updates, appointment reminders, and service follow ups, improve the Site and our customer experience, and comply with legal obligations.

By submitting a form on the Site, you agree that Auric may contact you by phone or email at the contact information you provided regarding your inquiry or project. We will only send you text messages if you check the SMS consent box on our form. Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or reply HELP for help. You can unsubscribe from marketing emails using the link in the email or by contacting us directly.

We do not sell your personal information. We only share it when needed to serve you, including with:

• Insurance companies and adjusters, when you ask us to assist with a claim.

• Material manufacturers and suppliers, to order materials and register product warranties.

• Trusted service providers, such as website hosting, form processing, scheduling, and payment processing companies that help us operate our business. These providers may only use your information to perform services for us.

• Legal and safety purposes, when required by law, court order, or to protect the rights, property, or safety of Auric, our customers, or others.

• Business transfers, if Auric is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

The Site may use cookies and analytics tools to understand how visitors use the Site and to improve its performance. You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the Site may not work properly if cookies are disabled.

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmitting data over the internet or storing data electronically is 100% secure, so we cannot guarantee absolute security.

We keep your information only as long as needed for the purposes described in this policy, including completing your project, honoring warranties, maintaining business and tax records, and meeting legal requirements.

You may request to review, update, or delete the personal information we hold about you by contacting us using the information below. We will respond within a reasonable time and as required by applicable law. Some information may need to be kept for warranty, legal, or recordkeeping purposes.

The Site may contain links to third party websites, such as review platforms, social media, or manufacturer websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted means you accept the updated policy.

If you have questions about this Privacy Policy or how we handle your information, contact us: